> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nexiohost.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> How we handle your data — transparently and responsibly.

<Note>
  **Last updated: July 2026** — We are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
</Note>

## 1. Information We Collect

<CardGroup cols={2}>
  <Card title="Information You Provide" icon="user" iconType="solid" color="#AAFF00">
    * **Account details:** email address, username, and password
    * **Billing information:** payment method details processed through our payment provider
    * **Support communications:** messages and files shared through support tickets
    * **Profile information:** Discord username or other identifiers you choose to provide
  </Card>

  <Card title="Information Collected Automatically" icon="chart-line" iconType="solid" color="#AAFF00">
    * IP addresses and approximate location
    * Browser type, device information, and operating system
    * Pages visited and actions taken on our website
    * Service usage metrics (resource consumption, uptime logs)
    * Cookies and similar tracking technologies
  </Card>
</CardGroup>

## 2. How We Use Your Information

* To provide, maintain, and improve our hosting Services
* To process payments and manage your subscription
* To communicate with you about your account, updates, and support
* To detect and prevent fraud, abuse, and security threats
* To comply with legal obligations
* To send service-related notifications (you cannot opt out of these)
* To send marketing communications (you can opt out at any time)

## 3. Data Sharing

<Info>
  We **do not sell** your personal information. We only share data when necessary to operate our services or comply with the law.
</Info>

We may share data with:

* **Payment processors:** To handle billing securely
* **Infrastructure providers:** To deliver our hosting services
* **Analytics services:** To understand usage patterns (anonymized where possible)
* **Law enforcement:** When required by valid legal process

## 4. Data Security

We implement industry-standard security measures to protect your data:

<CardGroup cols={2}>
  <Card title="In Transit" icon="lock" iconType="solid" color="#AAFF00">
    All data is encrypted using **TLS/SSL** during transmission between your device and our servers.
  </Card>

  <Card title="At Rest" icon="database" iconType="solid" color="#AAFF00">
    Sensitive data is stored with **encrypted storage**, strict access controls, and regular security audits.
  </Card>
</CardGroup>

<Warning>
  No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
</Warning>

## 5. Data Retention

| Data Type       | Retention Period                             |
| --------------- | -------------------------------------------- |
| Account data    | Duration of account + 30 days after deletion |
| Billing records | 7 years (as required by tax laws)            |
| Server logs     | 90 days                                      |
| Support tickets | 1 year after resolution                      |

## 6. Your Rights

<Card title="Your Data Rights" icon="shield-halved" iconType="solid" color="#AAFF00">
  Depending on your jurisdiction, you may have the right to:

  * **Access** the personal data we hold about you
  * **Correct** inaccurate data
  * **Delete** your data ("right to be forgotten")
  * **Object to or restrict** certain processing of your data
  * **Portability** — request a copy of your data
  * **Withdraw consent** at any time (where processing is based on consent)

  To exercise any of these rights, contact us at [privacy@nexiohost.in](mailto:privacy@nexiohost.in).
</Card>

## 7. Cookies

We use the following types of cookies:

<CardGroup cols={3}>
  <Card title="Essential Cookies" icon="key" iconType="solid" color="#AAFF00">
    Required for authentication and security. Cannot be disabled without affecting service functionality.
  </Card>

  <Card title="Analytics Cookies" icon="magnifying-glass-chart" iconType="solid" color="#AAFF00">
    Help us understand how visitors use our site so we can improve the experience.
  </Card>

  <Card title="Preference Cookies" icon="sliders" iconType="solid" color="#AAFF00">
    Remember your settings and choices across sessions.
  </Card>
</CardGroup>

You can control cookie settings through your browser. Disabling essential cookies may affect service functionality.

## 8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

## 9. Children's Privacy

<Warning>
  Our Services are **not directed to children under 13**. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
</Warning>

## 10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website. Continued use of Services after changes constitutes acceptance of the updated policy.

## 11. Contact Us

<Card title="Privacy Questions?" icon="envelope" iconType="solid" color="#AAFF00">
  For privacy-related questions or requests, reach out to us:

  * **Email:** [privacy@nexiohost.in](mailto:privacy@nexiohost.in)
  * **Discord:** [Join our server](https://discord.gg/codexdev)
</Card>