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Billing & Account

All billing and account management is handled through the NexioHost Client Area.

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Viewing Invoices

1. Log in to the Client Area.
2. Go to Billing → Invoices.
3. Click any invoice to view or download it as a PDF.

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Payment Methods

We accept the following payment methods:

• Credit & Debit Cards (Visa, Mastercard, American Express)
• PayPal
• UPI
• Cryptocurrency (Bitcoin, Ethereum, USDT)

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Upgrading or Downgrading

1. Go to Services in the Client Area.
2. Click on your hosting service.
3. Select Upgrade/Downgrade.
4. Choose your new plan and confirm.

Upgrades are applied immediately and prorated — you only pay the difference for the remaining billing period.

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Cancellations

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Cancelling a Service

1. Go to Services and select the service you want to cancel.
2. Click Request Cancellation.
3. Choose Immediate or End of Billing Period.
4. Submit your cancellation request.

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Updating Account Details

1. Log in to the Client Area.
2. Click your name in the top-right → Edit Account Details.

3. Update your name, email, or other details.

4. Click Update.

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Changing Your Password

1. In the Client Area, go to Account → Security Settings.
2. Enter your current password and your new password.

3. Click Change Password.

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Two-Factor Authentication (2FA)

Secure your account with 2FA:

1. Go to Account → Security Settings.
2. Click Enable Two-Factor Authentication.

3. Scan the QR code with an authenticator app (Google Authenticator, Authy, etc.).

4. Enter the 6-digit code to confirm.