Skip to main content
Last updated: July 2026 — We are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

​
1. Information We Collect

Information You Provide

  • Account details: email address, username, and password
  • Billing information: payment method details processed through our payment provider
  • Support communications: messages and files shared through support tickets
  • Profile information: Discord username or other identifiers you choose to provide

Information Collected Automatically

  • IP addresses and approximate location
  • Browser type, device information, and operating system
  • Pages visited and actions taken on our website
  • Service usage metrics (resource consumption, uptime logs)
  • Cookies and similar tracking technologies

​
2. How We Use Your Information

  • To provide, maintain, and improve our hosting Services
  • To process payments and manage your subscription
  • To communicate with you about your account, updates, and support
  • To detect and prevent fraud, abuse, and security threats
  • To comply with legal obligations
  • To send service-related notifications (you cannot opt out of these)
  • To send marketing communications (you can opt out at any time)

​
3. Data Sharing

We do not sell your personal information. We only share data when necessary to operate our services or comply with the law.
We may share data with:
  • Payment processors: To handle billing securely
  • Infrastructure providers: To deliver our hosting services
  • Analytics services: To understand usage patterns (anonymized where possible)
  • Law enforcement: When required by valid legal process

​
4. Data Security

We implement industry-standard security measures to protect your data:

In Transit

All data is encrypted using TLS/SSL during transmission between your device and our servers.

At Rest

Sensitive data is stored with encrypted storage, strict access controls, and regular security audits.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

​
5. Data Retention

​
6. Your Rights

Your Data Rights

Depending on your jurisdiction, you may have the right to:
  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your data (“right to be forgotten”)
  • Object to or restrict certain processing of your data
  • Portability — request a copy of your data
  • Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at privacy@nexiohost.in.

​
7. Cookies

We use the following types of cookies:

Essential Cookies

Required for authentication and security. Cannot be disabled without affecting service functionality.

Analytics Cookies

Help us understand how visitors use our site so we can improve the experience.

Preference Cookies

Remember your settings and choices across sessions.
You can control cookie settings through your browser. Disabling essential cookies may affect service functionality. Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

​
9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

​
10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website. Continued use of Services after changes constitutes acceptance of the updated policy.

​
11. Contact Us

Privacy Questions?

For privacy-related questions or requests, reach out to us: